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Manually add assets to a client's asset list

You can add items that you sell, or items that you don't and are therefore not in your items list

Note that you can also bulk import client assets from Excel using the Cog -> Import Center -> Client Assets. This article covers manually adding one at a time.

Open client assets

1. Click "Go To"

Zigaflow Dashboard with the Go To menu highlighted in the top navigation bar, above the Recently Created Quotations list

2. Click "Client Assets"

Navigation dropdown menu over the dashboard with the Client Assets option highlighted, between Tickets and Feedback

3. Optionally, filter for just one customer

Asset list filter panel with status checkboxes, a customer search box containing "fri" and the matching customer result highlighted

4. Click "New"

Client Assets page with the purple New button highlighted at top left, above status filters such as On-Site and In Repair

Add an item from your items list

5. To add an item that is in your items list (i.e. you sell), click "Select Item..."

Create Client Asset dialog with Item Type set to Existing and the Item Code "Select Item..." dropdown highlighted

6. Once you have selected the item, select the customer, location and enter the reference (serial number), then click "Create"

Create Client Asset dialog with Customer, Location and Reference fields filled in and the Create button highlighted

Add a one-off item

7. If you need to register items that the client already had which is not in your items list, click "New"

Client Assets page with the New button highlighted above status filters On-Site, In Repair, Retired, Sold On and Lost

8. Click "One-Off"

Create Client Asset dialog with the One-Off option highlighted next to the selected Existing option for Item Type

9. Type in the item code (which does not have to be in your items list)

Create Client Asset dialog with One-Off item type selected and the Item Code field highlighted for typing a code

10. When you have entered all the details, click "Create"

Create Client Asset form with One-Off item type, customer, location and reference filled in, and the Create button highlighted

Add details and attachments

11. You can enter additional details on the client asset

Client asset record form with fields like Item Code, Description, Reference, dates and Location, highlighting Description

12. Optionally, add a photo of the item in place

Client asset edit screen with the Select Files or Drag & Drop Here button highlighted under Client Asset Images

13. To add useful documents, such as instruction manuals, click "Attachments"

Asset record tabs below Save Changes, with the Attachments tab highlighted next to Notes, Tasks and Links

14. Click this file field.

Attachments tab showing Client Asset Attachments, with the "Select Files or Drag & Drop Here..." upload field highlighted

15. And upload the document

Client Asset Attachments panel on the Attachments tab with an uploaded PDF file highlighted in the attachments list
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