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Automatic Late/Overdue Invoice Notifications and Actions

If a customer's invoice payment is late/overdue, Zigaflow can automatically notify you and place the customer on hold.

Set up mentions to the accounts or sales teams and optionally put the customer on stop automatically.

1. Click on the Cog

Click on the Cog

2. Click on 'Financial Settings'

Click on 'Financial Settings'

3. Select 'Overdue Invoices Control'

Select 'Overdue Invoices Control'

4. A. Select Enable Overdue Invoices Control

B. Set any grace days, if any

C. Select the status an invoice needs to be in to trigger this

A. Select Enable Overdue Invoices Control B. Set any grace days, if any C. Select the status an invoice needs to be in to trigger this D. Click on Save Changes

D. Click on Save Changes

5. Click on Add New Rule

Click on Add New Rule

6. Give the rule a name

Give the rule a name

7. A. Set tags to include or exclude or include for a customer

B. Set any tags to include or exclude for the invoice

A. Set tags to include or exclude or include for a customer B. Set any tags to include or exclude for the invoice

8. A. Set a minimum and maximum (if desired)

B. Set the specific days overdue for this rule (if desired)

A. Set a minimum and maximum (if desired) B. Set the specific days overdue for this rule (if desired) C. Set whether the customer will automatically be put on stop

C. Set whether the customer will automatically be put on stop

9. A. Set the persons and/or groups to message if this rule is triggered

B. Put in the text to send in the mention

A. Set the persons and/or groups to message if this rule is triggered B. Put in the text to send in the mention C. Tick to save the rule

C. Tick to save the rule

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