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Putting customers on stop

Zigaflow lets you put a customer on stop so their orders are no longer processed. Quotes can also be halted.

Putting a customer on stop prevents their orders from being moved to any status other than 'Cancelled'. It will also prevent purchase orders from being created from their orders.

Quotes are also blocked by default but can be allowed using this setting in the Cog -> Module Settings -> Quotations:

Quotations module setting checkbox: Allow users to continue with quotations when customer/contact is on stop, unchecked

Putting on Stop

Open the customer record and tick the 'On Stop'.

Customer record account fields with the On Stop checkbox highlighted, below Credit Limit and Last Credit Check

If this is not visible, make it visible using the field controller:

Customer record toolbar with Customer, Create, email, add and save icons, with the field controller icon highlighted at the end

Learn more: jobs in Zigaflow

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