Skip to main content

Reset the Xero connection

Reconnect Zigaflow to Xero when the connection becomes stale, so you can export invoices again, by disconnecting and logging back in to Xero.

Sometimes the connection to Xero will become "Stale" which means invoices, etc., can't be exported. Follow these instructions to rest it.

1. Click here.

Dashboard with the settings gear icon highlighted in the top-right toolbar, next to the notifications bell and profile picture

2. Click "Integrations"

Settings menu list with the Integrations option highlighted by an orange click marker, between Import Center and Inventory

3. Click here. This will ask you to confirm that you want to disconnect

Integrations page with the broken-link disconnect icon highlighted on the connection row, next to the Revoke All button

4. Click "Connect"

Integrations list showing QuickBooks and Xero, with the blue Connect button next to Xero highlighted

5. Click "Log in"

Xero "Log in to Xero" page to continue to Zigaflow, with email and password filled in and the Log in button highlighted

6. Click the "Authentication code" field and click "Confirm"

Xero two-step verification screen with the Authentication code field highlighted above the Confirm button

Learn more: the Xero integration

Related Articles
Did this answer your question?