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Setting up RFQs

Set up RFQ workflow statuses, the RFQ email template, and pre-builds with automated messages that chase suppliers for prices until they respond.

RFQs allow you to request prices from suppliers in a set process, ensuring that everyone in your business knows what is happening. Another benefit of this module is that it can automatically follow up on a quotation request to a supplier—setting this up is also covered in this article.
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Set up RFQ statuses

1. Click here.

Zigaflow dashboard with the gear (Settings) icon highlighted in the top-right toolbar, next to notifications and profile icons

2. Click "Workflows"

Settings menu list with Workflows highlighted at the bottom, below Team Settings and Task Types

3. Click "RFQs"

Settings module list with the RFQs tab highlighted, beside the Workflow panel showing the New Lead Workflow button

4. Click "Edit"

RFQ Statuses table listing Draft, Sent, Received, Declined, Accepted, Rejected and Cancelled, with the Edit button highlighted

5. Make sure "Received" and "Declined" are shown

RFQ Statuses page with the Received and Declined status rows and their Name fields highlighted

6. Click "Save Changes"

Status settings table with Colour, Note, Show, Editable and Is Default columns, with the Save Changes button highlighted

Edit the RFQ email template

7. Click "Email Templates"

Settings menu with Email Templates highlighted, beside the RFQs statuses list showing Draft, Sent, Received and Cancelled

8. Click "RFQs"

Email Templates settings with the RFQs tab highlighted in the document type list, next to Quotation Email Settings

9. Edit the default template or create another

RFQ email settings with the Email Templates table, highlighting the edit icon on the Default template row

10. Click "-Send price and lead times, or decline."

RFQ email template Email Body editor with the line "Send price and lead times, or decline" highlighted by a click marker

11. Click "online here."

RFQs email template editor with the "online here" link highlighted in the Email Body text, above the Save & Preview button

12. Click here.

Edit icon highlighted beside the Is Default checkmark in an email template list row, next to the copy and delete icons

13. Make sure the hyperlink to the supplier's page is present, and if not, add it

Edit Email Template for RFQs with "online here" text selected and the link button highlighted in the Email Body toolbar

14. Type in {ReviewLink} and then click on the tick

RFQ email template editor with {ReviewLink} entered in the Link URL field and the green tick button highlighted to confirm

15. Click "Save & Preview"

RFQ email template editor with supplier merge fields, highlighting the Save & Preview button next to Save

16. Click "Close"

RFQ email preview showing Subject and Email Body fields, with the Close button highlighted at the bottom of the window

17. Click "×"

Email dialog with text fields and formatting toolbar, close (×) button highlighted in top-right corner to dismiss

Create an RFQ pre-build

18. Click "Prebuilds"

Settings menu with Prebuilds highlighted in the left sidebar, below Module Defaults, while Email Templates is open

19. Click "RFQs"

Prebuilds settings with document type list, RFQs tab highlighted below Purchase Orders, next to Project and Pre-Build Name table

20. Click "New Pre-Build" or edit an existing one

Pre-Builds screen with the RFQ tab selected and the New Pre-Build button highlighted above the list of existing pre-builds

21. Enter the name here if it is a new pre-build

Pre-Build T1000 form with the Pre-Build Name field highlighted, showing "Standard with Chaser" entered

Add an automated chaser message

22. Click "Automated Messages"

Record tab bar with the Automated Messages (1) tab highlighted, beside the Tasks, Links and Questions tabs

23. Click "New Automated Message"

Automated messages tab with the New Automated Message button highlighted above the Chase Supplier message list

24. Click "Blank"

New Automated Message dropdown open below the pre-build tabs, with the Blank option highlighted

25. Give the automated message a name - this is to the chase a price from the supplier

Automated Message window with the Name field highlighted, filled in as "Chase Supplier", above the trigger and send-time settings

26. Click this field.

Automated Message panel with the Trigger number field highlighted, set to 1 Business Days after Status Changed Date

27. Set how many days after the status is changed to "Sent" this will be triggered

Automated Message panel with the Trigger days field selected and the With the Status dropdown set to Sent highlighted

28. Messages can be resent regularly until the status of the RFQ is moved off the trigger status (in this case, "Sent").

Click the "Recurs" field to activate this

Workflow trigger settings with the Recurs checkbox highlighted and checked next to Recur Every 1 Business Days

29. Enter the time between each re-send

Automated message settings with the Recur Every field highlighted, set to 1 Business Days and the Recurs box checked

30. Fill in the following fields:

Send Email panel with To, From and Subject fields highlighted using supplier contact, assigned user and reminder variables

31. Use this button to find any variables you need to add to the email

Email editor for a quote reminder message, with the Search Variables button below the message body highlighted

32. Make sure that the supplier's online page is included

Email message editor with "online form" text selected and the link button highlighted in the expanded formatting toolbar

33. Add the hyperlink {ReviewLink} and tick to complete

Email message editor with Link URL set to {ReviewLink} on "online form" text, with the green tick confirm button highlighted

34. Click here.

Automated message email editor with Include PDF checked and the Save & Preview button highlighted below the message body

35. Check the email renders correctly and then click "×"

Preview Scheduled Email window on the Email Preview tab showing the RFQ reminder email, with the × close button top right

36. Click "×"

Automated Message panel with supplier reminder email filled in, close × button highlighted in the top-right corner

Choose the pre-build templates

37. Click "Choose Templates"

Edit form with the Choose Templates button highlighted next to Save Changes, above the Items and Attachments tabs

38. Click here.

RFQ attachments list with the edit icon highlighted next to the (Body) RFQ document, beside a PDF preview of the request

39. Make sure a document template is selected

RFQ attachments panel with "(Body) RFQ" template selected in the Name dropdown and the checkmark button highlighted

40. Set the email template to use on this pre-build

Pre-Build RFQ Creation page with the dropdown arrow on the blue email template selector highlighted at the top

41. For example:

Pre-Build: T1000 screen with the email template dropdown open and the Default option highlighted below the Search Filter

42. Click on the back button

Back button circled in orange at the top right of the page, above a green Download button and below the toolbar icons

43. You are now set up to create an RFQ

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