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Set up automated SMS messages

Add an SMS to a Zigaflow automated message using the client cellphone tag, preview it, and copy it to your other pre-builds.

If you are in the USA or Australia, you must contact us before sending SMS messages due to country-specific regulations.

In this example, we add SMS messaging to a Job/Sales Order pre-build, but it works in precisely the same way for all the other modules.

Open automated messages

1. Click here.

Zigaflow dashboard with the settings gear icon highlighted in the top-right toolbar, next to the notifications bell

2. Click "Prebuilds"

Settings menu list with Prebuilds highlighted between Module Defaults and Rename System Fields

3. In this example, we will add an SMS message to a Jobs/Sales Order automated message, so click "Jobs"

Settings Pre-Builds screen with the Jobs tab highlighted in the left list, below Projects, Leads and Quotations

4. Click here.

Table of SMS message templates with the edit (pencil) icon highlighted on the last row, marked Default

5. Click "Automated Messages"

Record tab bar with the Automated Messages (2) tab highlighted, beside Feedback, Questions and Cashflow tabs

Add SMS to the message

6. Edit the automated message or create a new one

Automations table with the edit (pencil) icon highlighted on the "Ready for Dispatch, send email" row's action buttons

7. At the bottom of the message, click this checkbox.

Automated message editor with the Send Text Message checkbox highlighted below the email template and Include PDF options

8. Add the tag {ClientContactCellphone} to the "Mobile" box

Send Text Message panel with the Mobile field highlighted, containing the {ClientContactCellphone} variable tag

Preview the SMS

9. Check that the message works - click on "Save & Preview"

Send Text Message panel with Mobile and Content fields filled in, and the Save & Preview button highlighted

10. Click "SMS Preview"

Preview Scheduled Email window with the SMS Preview tab highlighted next to the selected Email Preview tab

11. "NOT VALID" is fine, as it will resolve to the customer's number when the message is created. Click "×" to close

Preview Scheduled Email dialog on SMS Preview tab, To shows NOT VALID, with the close X button highlighted top right

12. Click "×"

Automated Message panel with Send Email settings, highlighting the close "×" button in the top-right corner

Copy to other pre-builds

13. To push this to other pre-builds, click "Copy to Other Pre-Builds"

Automated Messages tab of a pre-build with the orange Copy to Other Pre-Builds button highlighted beside New Automated Message
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