Skip to main content
All CollectionsAutomation
Set up automated SMS messages
Set up automated SMS messages

Add SMS messages to any automated message.

Updated over a week ago

If you are in the USA or Australia, you must contact us before sending SMS messages due to country-specific regulations.

In this example, we add SMS messaging to a Job/Sales Order pre-build, but it works in precisely the same way for all the other modules.

1. Click here.

2. Click "Prebuilds"

3. In this example, we will add an SMS message to a Jobs/Sales Order automated message, so click "Jobs"

4. Click here.

5. Click "Automated Messages"

6. Edit the automated message or create a new one

7. At the bottom of the message, click this checkbox.

8. Add the tag {ClientContactCellphone} to the "Mobile" box

9. Check that the message works - click on "Save & Preview"

10. Click "SMS Preview"

11. "NOT VALID" is fine, as it will resolve to the customer's number when the message is created. Click "ร—" to close

12. Click "ร—"

13. To push this to other pre-builds, click "Copy to Other Pre-Builds"

Did this answer your question?