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Contract e-signatures - online acceptance of contracts

Speed up and remove manual work in your contract approvals process by allowing your customers to e-sign contracts

Zigaflow allows for the e-signing of contracts, so you can send your customers a link to the contract. Upon signature, the contract is automatically moved to the 'Accepted' status, and Zigaflow will automatically confirm approval and inform team members.

Online contract page showing a PDF preview, Attachments panel, and Accept Contract and Download buttons at top right

You can set up your URL so the customer only sees your web address and not Zigaflow's here.

The URL for a contract can be found on the preview page:

Preview Contract page with the contract review URL field and Review Link button highlighted above the PDF preview

Set up

There are three parts:

  1. Make sure the accepted/signed status is visible

  2. Add the link to your contract email template

  3. Add the signature section to your contract document template

Make sure the accepted/signed status is visible

1. Click on the Cog

Zigaflow dashboard with the settings cog icon highlighted in the top-right toolbar, next to the notifications bell

2. Click "Workflows & Statuses"

Settings menu with Workflows & Statuses highlighted in the left sidebar, beside a list of Body and Docx PDF templates

3. Click "Contracts"

Workflow settings page with the Contracts tab highlighted in the module list, between eForms and Customer Returns

4. Make sure the status with the note "When the contract is signed" is marked to "Show".

Contract Statuses table in Workflows & Statuses with the Signed status note and its Show checkmark highlighted

5. If it isn't, click Edit

Status settings table with Note, Show, Editable and Is Default columns, with the Edit button at top right highlighted

6. Set it using the checkbox

Status settings table with Show checkbox highlighted for the row noted "When the contract is signed", beside Save Changes

7. Click "Save Changes"

Status settings table with Colour, Note, Show, Editable and Is Default columns, with the Save Changes button highlighted

Add the link to your email template

It can be copied and pasted to an email from the preview, but adding a variable to your email template is the best approach.


1. Click on the Cog

Zigaflow dashboard top toolbar with the cog (settings) icon highlighted, next to the notifications bell and profile picture

2. Click "Email Templates"

Settings sidebar with Email Settings selected and the Email Templates option highlighted below it

3. Click "Contracts"

Email Templates settings with the Contracts tab highlighted in the module list, beside an empty template table and New Template button

4. Edit the template(s)

Contract Email Settings with the edit icon highlighted on the Default template row in the Email Templates table

5. Select where you want to put the link

Contracts email template Email Body with cursor placed in the word contract in Please sign the linked contract line

6. Click on the link icon

Edit Email Template dialog with the word "contract" selected in Email Body and the link icon highlighted in the toolbar

7. Type {ReviewLink} and click the tick

Contracts email body editor with {ReviewLink} entered in the Link URL field and the green tick button highlighted

8. Click "Save & Preview" to check the result

Contracts email template editor with the Save & Preview button highlighted below the message body, next to Save

9. The contract signature page will now be linked

Email preview modal with Subject and Email Body showing "Please sign the linked contract" with contract as a hyperlink

Add the Signature to your Contract PDF Template

Follow these instructions:

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